Privacy Policy

Last Updated: April 2026

Zia Networks, LLC (“Zia Networks,” “we,” “us,” or “our”) is a managed IT services company based in Santa Fe, New Mexico. This Privacy Policy explains what information we collect when you visit zianetworks.net, how we use it, and your choices regarding your information.

We keep this simple because we are a small local business — not a data company. We do not sell your information. Ever.

1. Information We Collect

Information you give us directly:

• Your name, business name, email address, and phone number when you fill out a contact form, request a free IT review, or get in touch by phone or email.

Information collected automatically:

• Basic website analytics: pages visited, time on site, browser type, and approximate location (city/state level). We use Google Analytics for this. No personally identifying information is collected automatically.

Cookies:

• Our website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings at any time. The site will still work without them.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or schedule your free IT review
• Provide and improve the IT services you request
• Send you occasional updates or relevant information about our services — only if you have opted in or contacted us first
• Improve our website based on anonymous usage data

We do not use your information for automated decision-making, profiling, or advertising to third parties.

3. Who We Share Information With

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Our team members who need it to respond to your inquiry or deliver services
• Trusted service tools we use to operate our business (e.g., our CRM, scheduling software, email platform) — all bound by their own privacy commitments
• Legal requirements — if we are legally required to disclose information by a court order or applicable law

4. Data Security

We take reasonable technical and organizational steps to protect your information. Our website uses HTTPS encryption. Access to client data within our systems is restricted to authorized staff only.

If you believe your information may have been compromised, please contact us immediately at info@zianetworks.net or (505) 428-6544.

5. How Long We Keep Your Information

We retain your contact information for as long as needed to provide services or respond to your inquiry. If you ask us to delete your information, we will do so promptly — unless we are required to retain it for legal or tax purposes.

6. Your Choices

You may at any time:

• Request a copy of the information we hold about you
• Ask us to update or correct your information
• Ask us to delete your information
• Opt out of any marketing emails by replying “unsubscribe” or clicking the unsubscribe link

To exercise any of these rights, contact us at info@zianetworks.net.

7. Third-Party Links

Our website may contain links to other websites (such as our social media profiles or scheduling tools). We are not responsible for the privacy practices of those sites. We encourage you to review their policies separately.

8. Children’s Privacy

Our website and services are intended for business use and are not directed at children under 13. We do not knowingly collect information from children.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out:

This policy is reviewed and updated periodically. The date at the top of this page reflects the most recent revision.