Managed IT Services — Santa Fe, Albuquerque & New Mexico

Managed IT services means hiring a company like Zia Networks to fully manage your business technology for a flat monthly fee. We monitor your systems 24/7, handle IT support for your team, manage cybersecurity and backups, and keep your technology up to date — all included in one predictable monthly price.

Zia Networks managed IT service plans start at $750 per month for up to 10 computers or endpoints. This flat monthly rate covers everything — monitoring, support, cybersecurity, backups, and network management. Contact us for a custom quote based on your business size and needs.

Break-fix IT means you pay a technician to fix something after it breaks. Managed IT services means we proactively monitor, maintain, and protect your technology 24/7 so things are much less likely to break in the first place. Managed IT also includes unlimited support, cybersecurity, and backups — not just repairs.

Both. Our technicians are based in Santa Fe and Albuquerque, so we can dispatch someone to your office for issues that need hands-on attention. Most everyday support issues are resolved remotely within minutes, but we’re always available to come to you when needed.

We earn your business every month. Contact us to discuss flexible agreement options that work for your situation. We’re confident in the quality of our service and focused on building long-term relationships — not locking clients into contracts they can’t exit.

Yes. Our technicians hold Apple Mac Technician certification and support both Mac and Windows environments, as well as mixed environments where some employees use Macs and others use Windows PCs.

Absolutely. Even a 3-person business has critical data, security risks, and technology that needs to stay running. Managed IT services give small businesses access to the same level of IT support and cybersecurity protection that larger companies have — at a price that fits a small business budget.

Yes. We support healthcare practices, law firms, nonprofits, and other regulated businesses in New Mexico with HIPAA-aligned IT environments and cyber insurance readiness. We can assess your current setup, identify gaps, and implement the technical controls needed to meet compliance and insurance requirements.

For most issues, remote support begins within minutes of your request. For on-site visits in Santa Fe or Albuquerque, we typically respond same-day or next-day. Emergency issues are prioritized.

Your data belongs to you. We’ll help you transition smoothly and ensure you have access to all your systems, documentation, and data. We handle transitions professionally and without disruption to your business.

We’re local. Our technicians live here, work here, and can show up at your office in Santa Fe or Albuquerque. National providers often use remote-only support, rotating technicians who don’t know your setup, and rigid service packages. We build a real relationship with your business and give you consistent, local, personalized support.

Many of our clients came to us after working with a part-time IT person, a friend who “handles computers,” or a break-fix technician who only showed up when something broke. The difference with Zia Networks is that we are proactively watching your systems 24/7, managing your cybersecurity, and keeping everything updated — not just fixing problems after they cost you time and money. If you have an IT person in-house we can work alongside them, filling in the gaps they don’t have time or expertise to cover. And if you’re relying on someone who isn’t giving you the coverage and peace of mind you need, we’re happy to show you what a fully managed approach looks like — no pressure.