IT Support for Engineers & Engineering Firms in New Mexico
Affordable IT support for engineering firms starting at just $750/month. Get the technology solutions your firm needs to avoid disruptions, reduce risks, and grow faster, all for one low monthly fee.
Kevin Hilton Sierra West Sales, New Mexico
Is Downtime Costing You Billable Hours?
IT support engineers rely on keeps design work moving, protects project data, and prevents the kind of downtime that turns a productive day into a missed deadline. As an engineer, you know the value of a strong structure that can hold up under pressure – the same is true for your IT. When your computers aren’t working the way they should, you lose more than time. You lose billable hours, you lose momentum on a project, and eventually you lose client trust.
Engineering firms face technology demands that go beyond a typical office setup: engineers need reliable, round-the-clock access to their tools; CAD and design software have to run fast and stay properly integrated; and the firm’s network has to hold steady even when large files are moving constantly between team members. If critical project data is left exposed to online threats, one bad incident can put months of work at risk.
Zia Networks helps engineering firms across New Mexico keep this kind of technology reliable and secure. We provide managed IT support that prevents downtime and protects your data, with proactive monitoring, secure backups, and advanced cybersecurity so your systems stay dependable through every phase of a project.
Our local help desk is available 24/7, so whenever issues come up, whether it’s mid-deadline on a design deliverable or during a routine software update, you have a trusted team ready to respond quickly. Our flat monthly pricing gives you predictable costs and full coverage without surprise expenses.
Because we are based in New Mexico, we deliver fast, personal service that understands the technical demands and deadline pressures engineering firms actually face, not a generic script written for any industry.
IT Services For Engineering Firms
Providing the essential IT services Engineers
need to succeed in today’s fast-changing technology landscape.
IT Support
Support for all your corporate devices and applications to help your staff stay productive.
Data Backups
Your staff can rest easy knowing their most important data, from project files to CAD drawings, is safe and secure in encrypted storage.
Cyber Security
Defend your business from ransomware, malware, and other cyber threats with layered cybersecurity.
Server Support
Deliver your most critical applications on a managed server environment. On-premise or in the cloud?
Network Support
Keep your networks secure, online, and supplied with adequate bandwidth to handle large design files without slowdowns.
MS365 & GWS
Support for your day-to-day business applications in Microsoft 365 and Google Workspace.
Serving Engineers Across New Mexico
Zia Networks empowers growth for engineering firms by delivering the tools, cybersecurity, and support they need to operate effectively, backed by outstanding customer service and unmatched satisfaction. Zia Networks provides the following:
- Managed IT Services for Engineering Firms
- IT Support for Engineers
- Cybersecurity for Engineering Firms
- Data Backup & Recovery for Engineering Firms
Who We Serve
Our baseline IT support package starts at $750 per month and is designed to serve 10 endpoints; however, we do not enforce any minimum business size, just a minimum price. We serve more than 90 businesses across New Mexico and manage thousands of endpoints for our customers. We serve the Engineering industry and other industries.
Certified Techs Ready To Support Your Growth
CompTIA A+ Certification
Our technicians hold CompTIA A+ certification, the industry-standard credential for troubleshooting and supporting the desktops, laptops, and everyday hardware your engineering firm relies on to keep design work moving.
CompTIA Network+ Certification
CompTIA Network+ validates the knowledge and skills of networking professionals. It is an international, vendor-neutral certification that recognises a technician's ability to describe the features and functions of networking components and to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure.
CompTIA Security+ Certified
The CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT.
Cisco Certified Network
A CCENT certification opens the doors to a career in networking. Having your CCENT means you have what it takes to manage a small, enterprise branch network. A CCENT is your first step toward CCNA certification and will help you stand out from the crowd in entry-level positions.
Cisco Certified Routing & Switching
Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Cisco Channel Partner Program have access to the solutions, training, tools and support needed to help satisfy their customers.
Mac Certification
The ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common Mac OS X problems and using Apple Service and Support products and practices.
Why Choose Zia Networks
- Customer service that actually earns its 5-star reviews
- We pick up fast, because downtime can’t wait
- Years of hands-on experience across every corner of IT
- A team of certified technicians who know their stuff
- Support built specifically around how engineering firms work
- Help on-site or remotely, whichever gets you back up faster
Book A Call.. With PAUL!
Talk to the CEO of Zia Networks, Paul Quintana, about your Engineering IT and cybersecurity needs.
Schedule a free technology assessment at the link below.
See What Some Of Our More Than 90 Customers Spread Throughout New Mexico Have To Say
“We are so impressed with the knowledge and quality of work Zia Networks has provided us. They ordered, installed, and networked our PCs, laptops, server, firewall, printers, and wireless access. Everything was just as quoted.”
Lisa Yamnitz
Gabriel Martinez
“Great Company. I am very happy with Zia Networks fantastic customer service team and expert technical advice. We talked to a lot of companies, and we chose to work with Zia because of their documentation process, security solutions, task management, and cost-effective ideas to help us with our server migration, etc. A company we can rely on to support us is important to us and Zia has delivered that.”
Mona Angel
“Prior to signing with Zia Networks, we were working with another company that did not deliver on their promises. Zia Networks came in, accessed our needs, got our network up and running and addressed every issue very quickly. When we need technical support, the response time has been very good, and the issues are resolved in a timely manner. Each member of the team has been extremely helpful and knowledgeable. This has been a smart business decision, and our only regret is that we didn’t sign on sooner.”
Kevin Hilton
“Zia Networks has championed our needs as a non-profit organization. Paul and his team have assisted in identifying and implementing compliance protocols that meet HIPAA and funding requirements.”
Curtis Miera
“Zia Networks is always on time, on or under Budget & available for any issue that may arise. We have their monthly Support Plan for our Organization, and we can always rely on the Team to support us in any way we need.”
Stan Hulse
“Zia Networks is by far the best IT services provider we have worked with at STAR Cryoelectronics over the past 20 years. They are proactive in identifying potential problems and recommending solutions.”
Robin Cantor
“So glad we found Zia! We at New Mexico Legislative Reports just had the GREATEST experience. Server migration was seamless, our remote access substantially improved, internal directories reorganized, and the flotsam and jetsam in our central IT area replaced with real order! A clear network topology was provided. These are real professionals who are focused on customer needs and excellence. No messing around; no wasted time or unnecessary purchases. They just come in and quietly do the work necessary to enable us to do our work. Thank you, Zia!”
Beverly Garcia
“We had Paul from Zia Networks come to the office to offer suggestions for our network and what would be the best for our company. We have 4 desktops and 2 laptops and all the suggestions he made has made our computers operate just how we want. When I had an issue with a computer he fixed it in a timely manner and I don’t have to go through the frustration of trying to figure it out. He is trustworthy and very fair in his pricing. You will not be disappointed in his work.”
Cheryl Herrera
Hunt Law Firm
Book A Free Technology Assessment Today
Fill out the form below and claim a free technology assessment for your Engineer or team.
Serving Engineers Across New Mexico
Providing managed IT support and cyber security services to Engineers across New Mexico. Click to learn more about some of the core locations we serve.
FAQs
What does IT support for engineers include?
IT support for engineers typically includes network and server support built for large CAD and design files, cybersecurity, encrypted project data backups, and a help desk for day-to-day technical issues, all managed for one flat monthly fee.
How much does IT support cost for an engineering firm?
Ans: Zia Networks’ plans for engineering firms start at $750 per month for up to 10 endpoints, with no enforced minimum business size.
Can you support CAD and other design software?
Yes. We help make sure your network and servers are properly set up to handle large design files and CAD software without slowdowns, so your team isn’t losing billable hours to lag or crashes.
Do you provide extra support around project deadlines?
Yes. Our 24/7 local help desk and proactive monitoring are built to catch and resolve problems quickly, which matters most when a deliverable is due and downtime isn’t an option.
Is our project and client data backed up securely?
Yes. We set up automated, encrypted backups and test them regularly, so your project files, CAD drawings, and client data are protected and recoverable if something goes wrong.